Location 1: 11421 N Lamar Blvd, Austin, TX 78753

Location 2: 9715 San Pedro Ave, San Antonio, TX 78216

Customer Service: 512-212-9999

Professional Support for Nail Salons, Technicians & Wholesale Partners

At Lucky Nail Supply 360, our mission is to provide exceptional service to businesses and professionals in the nail and beauty industry. As a dedicated B2B wholesale platform, we understand the unique needs of high-volume buyers, salons, educators, and distributors. Our customer care team is here to ensure your business has seamless access to high-quality products, competitive pricing, and reliable support.

📞 Contact Wholesale Support

Support Hours
Sunday–Friday: 9:00 AM – 7:00 PM CST
Saturday: Closed 

Wholesale Support Email: customerservice@luckynailsupply.com
Phone: (512) 515-9999
Business Address:
Austin Location: 11421 N Lamar Blvd, Austin, TX 78753
San Antonio location: 9715 San Pedro Ave, San Antonio, TX 78216 

We respond to all inquiries within 2 business days.

💼 Our Commitment to Professional Partners

Lucky Nail Supply 360 is built for businesses that depend on reliable product access, transparent pricing, and fast service. We value every salon, technician, distributor, and educational partner who chooses to work with us. Our goal is to support your business with:

  • Consistent product availability
  • Responsive communication
  • Trusted, verified brands
  • Streamlined order processing
  • Wholesale-only advantages

If there is anything more we can do to strengthen your business, we want to hear from you.

FAQs

Ordering

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Shipping

What countries do you ship to?

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.

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