Location 1: 11421 N Lamar Blvd, Austin, TX 78753

Location 2: 9715 San Pedro Ave, San Antonio, TX 78216

Customer Service: 512-212-9999

How To Order

Follow these simple steps to place your order with us. We make it easy — just add to cart, provide details, and we’ll handle the rest.


Step 1: Browse & Add Items to Cart

Explore our catalog and click “Add to Cart” on the products you want.

Minimum order: $350 (excluding freight).


Step 2: Add Custom Notes or Photos (Per Item)

Some items require specific details:

  • Nail polish/powder: Enter color numbers
  • Scented products: Type in your chosen scent(s)
  • Other custom options: Specify size, style, or variations

Before adding to cart, use the “Notes” field or “Attach Photo” button on the product page to:

  • Clarify your selections
  • Upload reference images (e.g., lists of colors/scents, color swatch, label, design)

This helps prevent errors and speeds up processing.


Step 3: Review Your Cart

Go to your cart to:

  • Double-check quantities and items
  • Add or edit notes for any product

Take your time — accuracy here saves time later.


Step 4: Enter Contact Info & Shipping Address

Proceed to checkout and fill in:

  • Business name
  • Full commercial shipping address (no residential)
  • Phone number (required — we will call you)
  • Email

We use this address to calculate your custom freight quote.


Step 5: Submit Order

Click “Place Order” — no payment required yet.

Within 1–3 business days, we will send you a confirmation to:

  • Confirm item availability
  • Provide your exact freight quote
  • Review any notes or photos
  • Finalize total and collect payment

Keep your phone nearby! Orders are only secured after confirmation and payment.


Have Questions Before or During Ordering?

📧 customerservice@luckynailsupply.com

 📞 512-212-9999

 ⏰ Support: Sunday-Friday 9AM-7PM CST

We’re here to help every step of the way.

All orders are B2B only. See our Shipping Policy and Payment Policy for full details.

Still looking for answers?